Dear Cariloha,
“I wanted to commend the General Manager of the Bridgetown, Barbados Cariloha store for her excellent handling of our recent in store customer service issue. We experienced a customer service issue when visiting the store and immediately left. After considering the issue, I felt that the Store Mgr. deserved to know why the store missed out on a sale.
Upon return to the store, we were treated with understanding and respect by Leandre Culpepper and she did everything she could to make the situation right. We ended up buying a set of King Cal Sheets and two sets of towels. We have received the items and are delighted with them.
Due to her excellent customer service, you now have a sure customer and we will recommend your products to our friends and family. Please make sure that this message is forwarded to Leandre Culpepper and her manager.”
Thank you!
Donna H.
Thanks for sharing your story with us, Donna. And thanks to Cariloha Barbados staff and manager, Leandre Culpepper, for their determination to care for our loyal Cariloha customers.